Shipping Policy – Zora

At Zora, we are committed to delivering your orders quickly and safely across Pakistan.

1. Shipping Coverage

We currently deliver nationwide across Pakistan.

2. Order Processing Time

• All orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next working day

3. Delivery Time

• Estimated delivery time is 3–5 business days depending on your location

• Remote areas may require additional time

4. Shipping Charges

• Standard delivery charges are calculated at checkout

• Any applicable Cash on Delivery (COD) charges will be clearly shown before order confirmation

5. Cash on Delivery (COD)

• We offer Cash on Delivery (COD) across Pakistan

• Please ensure you provide a correct phone number and address for smooth delivery

• Our team may contact you to confirm your order before dispatch

6. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email (if available)

• You can use this to track your order status

7. Delivery Issues

Zora is not responsible for delays caused by:

• Incorrect shipping information

• Customer unavailability

• Courier service delays or unforeseen circumstances

8. Failed Deliveries

• If a delivery attempt fails due to customer unavailability, the courier may attempt redelivery

• Repeated failed attempts may lead to order cancellation

9. Damaged or Lost Packages

• If your order arrives damaged or is lost in transit, please contact us within 48 hours

• We will investigate and resolve the issue as soon as possible

10. Contact Us

For any shipping-related inquiries, please contact us:

Email: shopthezora@gmail.com
Phone/WhatsApp: +923105162057

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By placing an order with Zora, you agree to the terms of this Shipping Policy.