Terms of service

Terms of Service

Welcome to ZÒRA. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

ZÒRA is an online fashion brand based in Pakistan offering handbags and accessories through our website thezora.shop.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products & Pricing

We strive to display product colors, designs, and details as accurately as possible. However, actual product colors may vary slightly due to lighting, screen settings, or photography.

All prices listed on our website are in PKR and are subject to change without notice.

3. Orders

By placing an order, you agree that:

All information provided is accurate and complete
Orders are subject to confirmation and availability
We reserve the right to cancel or refuse any order at our discretion

4. Shipping & Delivery

Delivery times may vary depending on your location and courier service availability. ZÒRA is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

5. Returns & Exchanges

Please review our Return & Exchange Policy for detailed information regarding returns, exchanges, damaged items, or incorrect orders.

6. Intellectual Property

All content on this website including logos, product images, graphics, text, and designs are the property of ZÒRA and may not be copied, reproduced, or used without permission.

7. Limitation of Liability

ZÒRA shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

8. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described there.